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Product Details & Care
Product Details & Care
This is the cutest, unique gift for Birthdays, Christmas, Valentine's Day, Mothers Day - you name it!
Each cosy scarf is embroidered to order with your very own handwriting or doodle.
🚚 Please allow 3 days processing time before your order is shipped via your chosen delivery service.
To create your scarf:
1. Choose the scarf colour and embroidery colour that you would like the design to appear in.
2. Upload a photo of your chosen message. Please ensure that the writing is clear, solid design and stands out in the image.
3. Choose your design size. Large drawings or highly detailed designs will need to be embroidered in the larger design. Product images show 10x10cm size.
Important Information:
- Keep it simple: We accept basic handwriting and simple line drawings/doodles only
- No complex designs: We cannot embroider detailed, coloured-in images or intricate artwork
- Image quality matters: Take photos in bright lighting and ensure writing/drawings are clear and crisp
- Letter spacing: Be aware that joined-up handwriting may affect the final embroidered result
- Layout flexibility: We may need to adjust the positioning of your design to fit our embroidery hoop
- Please note: The final embroidered outcome may vary from the original if the submitted image is poor quality or letters are heavily connected - this is part of the personalisation process and cannot be controlled by Rock on Ruby
Once digitised, if the design goes over our standard number of stitches/takes more than 15 minutes to embroider, we may need to charge extra.
Our scarves are a lovely soft acrylic material, which makes it very easy to wear close to the skin in cold weather.
✨ Our Fave Colour Combos:
Tan & Cream, Charcoal & White, Red & White, Burgundy & Pale Pink, Cream & Dusky Pink
- Created with a tassel trim detail,
- Fabric 100% Acrylic
*Once an item is personalised, we are not able to exchange or refund the item.
Size Guide
Size Guide
Shipping
Shipping
UK Orders: 48 hr delivery – but please allow 3 to 4 working days from order date.
Any orders containing handwriting tops can take an extra working day to process.
Once your order has been made, it will be shipped on your chosen delivery service:
- Standard (48 hr: Approx 2-5 working days)
- 1st Class: (24hr: Approx 1-2 working days)
- Express: Next Day Delivery (next working day after your order has been made)
FAQs
FAQs
Who do I talk to about my order?
You can talk to our lovely support squad staff on our chat desk on our website or you can e-mail them at supportsquad@rockonruby.co.uk!
We look forward to hearing from you!
Who delivers Rock On Ruby's Parcels?
We use Royal Mail as our UK delivery provider.
If we are sending a large parcel or something that needs to go very quickly we may use a courier company such as FedEx.
For International shipments they will be delivered by your local delivery service.