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Popular FAQs
Who do I talk to about my order?
Who do I talk to about my order?
Send a message via the form or you can e-mail us at supportsquad@rockonruby.co.uk!
We are here Monday - Friday, 9am - 4:30pm.
If you contact us outside of our business hours, we'll get back to you the next working day!
When are my orders delivered from Rock On Ruby?
When are my orders delivered from Rock On Ruby?
We aim to dispatch all orders within 24 hours - this depends on the individual product chosen, please refer to the product listing for accurate processing times.
Most orders placed before 9:00 am, Monday - Friday (excluding public holidays) are dispatched on the same day. Any orders placed after 9:00 am will be sent out the next working day.
Tracked 48: arrives in 2-5 working days
Tracked 24: arrives in 1-2 working days
Express: arrives the next working day before 1pm
What size should I order?
What size should I order?
Our t-shirts and sweatshirts are unisex!
We recommend comparing the measurements on our size guides to a top that you already own to get the best match.